Latest News

In Tribute of September 11, 2001

September 11, 2019

Today, September 11, Sustained Quality remembers terrorists took aim against the United States. The attacks killed 2,996 people, injured over 6,000 others, and caused billions in infrastructure and property damage. Additional people have died of September 11-related cancers and respiratory diseases in the months and years since the attacks….

Unlocking Barriers to Successful Cross-Functional Collaboration

September 09, 2019

Large businesses are inherently complex. As a business grows, interconnected relationships grow. Therefore cross-functional collaboration skills are beneficial. Cross-functional collaboration can open doors to opportunities for companies to do their best possible work and grow from mediocre to exceptional. Constant communication, clear delegation of responsibilities…

Peoplelink Group Joins Fight Against Breast Cancer

September 05, 2019

Sustained Quality is a Peoplelink Group company and together we support the American Cancer Society and their efforts to raise breast cancer awareness and money to fund research, support services and early detection. Research The American Cancer Society is currently funding more than $64.3 million…

UAW Authorizes Strikes, Procedural and Routine

September 03, 2019

More than 96% of United Auto Workers union members have voted to authorize strikes against Detroit’s three automakers, General Motors, Ford and Fiat Chrysler. But it does not mean there will be a work stoppage. Contracts with the automakers expire at 11:59 p.m. Sept. 14….

Labor Day Weekend Hours of Operation

August 31, 2019

Please note that although the corporate office will be closed for the Labor Day Weekend, we are here to assist.  You may email requests or concerns to However you choose to celebrate Labor Day Weekend, Sustained Quality Group wishes you a safe, joyful celebration surrounded…

Embrace Change – Control the Beast

August 29, 2019

One small change leads to another. Then another. And another. All of the sudden your project is a beast, yet the budget remained the same. Uncontrolled or unauthorized change can become what is known as scope creep. The result can be a failed project or worse…

Changing Identification Requirements for Domestic Flights

August 26, 2019

If your driver’s license does not have a star in the upper corner of the card, then your license is not Real ID compliant. And if you are planning to take a domestic commercial flight any time after Oct 1, 2020, you will need to take action,…

Phases of a Data-Driven Culture

August 22, 2019

In the words of W. Edwards Deming, “Without data you’re just a person with an opinion.” Some refer to Deming as one of the founding fathers of quality. The real drivers of an organization are of course its people and data can only take an organization…

Working for the Employee, Creating Success

August 19, 2019

Unfortunately, gone are the days that the majority of employees stay with a company for decades. All the perks and benefits in the world will not keep retention levels high. It takes leadership appreciating staff. Employees respect and follow servant leadership. Companies should work for…

Drones in Manufacturing: Benefits, Drawbacks and Outlook

August 15, 2019

Once only for kids and hobbyists, drones are becoming increasingly useful in industries of all kinds. Will drones be the new norm in manufacturing? Some say, “yes.” Benefits There are several areas in which drones stand to benefit manufacturing companies, including speed, safety and efficiency…